DJI Reviews
DJI has an overall rating of 3.4 based on 302 reviews. Customer feedback on DJI is mixed: DJI reviewers highlight positive aspects like high-quality drones, user-friendly interface, excellent customer support, impressive camera capabilities, which strongly appeal to photographers, videographers, hobbyists, tech enthusiasts. However, DJI is often criticized for its high price point, limited battery life, occasional software issues, weight and portability concerns.
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All DJI Reviews (302)
PamelaGray
May 22, 2026
"Good gear, but the price is hard to ignore"
The gear works fine and I don’t really have any complaints about how it performs. It’s not even about that, honestly. It just feels a bit overpriced for what you actually get, so it’s hard to feel like it was a great buy.
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don_Engemann05
May 15, 2026
"My repair experience was smoother than I expected"
I sent my drone in for repair and, it went a lot better than I thought it would. From my point of view, the updates were easy to follow, the price felt fair, and the drone came back working perfectly. It did take a few days, but there wasn’t any hassle or drama, so I was happy with the whole process.
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ann_Caponigro01
April 07, 2026
"It wasn’t too hard to use overall..."
It wasn’t too hard to use overall, but the setup was a little confusing in parts. I got through it eventually, though I did kind of feel dismissed when I needed help, like my questions weren’t really being taken seriously.
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gloriacurlee2691
April 07, 2026
"Great drone, frustrating app"
So... the drone itself has been fine, but the dji app can be such a headache. I’ve had login problems, updates that feel like they take forever, and sometimes it just refuses to connect right away. I actually had to restart my phone twice before I could fly. For gear this expensive, I really expected the app to be a lot smoother.
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JeremiahSeaton
March 06, 2026
"Fast delivery and no runaround"
My drone showed up earlier than expected, and the box was in perfectly good shape. it’s just nice when a company does the right thing and delivers exactly what they promised without making you chase them for it.
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HENRY
March 02, 2026
"Good place for original DJI spare parts"
I ordered few spare props, charging cable, and a gimbal protector from DJI. It was easy to find what I needed, and I liked knowing they were real DJI parts, not some random copies from unknown seller.
Delivery took couple days longer than I was hoping, but it wasn’t really a big deal. The packaging was fine, everything fit my drone perfectly, and I’d probably use them again when I need extra parts.
Delivery took couple days longer than I was hoping, but it wasn’t really a big deal. The packaging was fine, everything fit my drone perfectly, and I’d probably use them again when I need extra parts.
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hello_tiffany110
February 21, 2026
"I had an issue and reached out to..."
I had an issue and reached out to support and they were really helpful and got everything sorted fast, so yeah thanks for making it easy
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debbiefielding2601
February 16, 2026
"I’ll admit, the firmware updates do what they’re..."
I’ll admit, the firmware updates do what they’re supposed to do and I haven’t really had any major issues. They’re smooth overall. My only complaint is that they can take longer than I’d like sometimes, which gets a little annoying.
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david2001
February 16, 2026
"I bought a DJI drone and, it..."
I bought a DJI drone and, it seemed really nice at first. But after just a few flights, the gimbal started shaking, and the battery door got loose too. I mean, for the price, I really expected it to hold up better. It just feels kind of fragile, it’s not worth the stress
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brent_Merida72
February 15, 2026
"Nice drone, but I kind of regret buying it for the range"
I bought this from dji.com and overall it’s a good drone. It flies well and setup was straightforward, so no complaints there. But I’m a little disappointed because the connection starts dropping sooner than I expected. In wide open areas the range is okay, but once you’re near houses or trees it gets spotty. I just wish the signal was more reliable, because now I kind of regret not looking into that more before buying.
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hello_james981
February 13, 2026
"It’s been stable enough for me overall..."
It’s been stable enough for me overall, but it does sorta drift a bit sometimes.
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Jill_broadway99
January 31, 2026
"Battery drains before I’m even done flying"
I really wanted to like this, but the battery life is disappointing. It barely lasts long enough for me to finish one flight before I’m already looking for the charger. I took it out for a quick spin, got distracted because my neighbor’s dog was absolutely losing its mind at it, and by the time I was actually getting the hang of things, the battery was basically done. Fun while it lasts, but it just doesn’t last long enough.
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charisemiles3834
January 29, 2026
"Nice Camera, Not Exactly Magic"
The camera is solid in daylight, and the colors actually look really nice. But once the lighting gets bad, the photos start getting noisy, because apparently darkness is still a personal enemy. The focus can also be a little slow sometimes, which is fun when you're trying to catch a quick moment and the camera is still thinking about it. For the price, I expected a bit more, but overall it works fine.
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richard-Quinn
December 27, 2025
"Return was fine, but the refund dragged a bit"
I ordered from DJI and ended up needing to return it because it just wasn’t the right fit for what I needed. The return process itself was clear, so I didn’t have any major issues there, but it definitely wasn’t the quickest thing ever.
Anyway... the refund did eventually come through, but it took longer than I expected, and I had to reach out to support once to check on it. Overall, not a bad experience, just wish the refund part had been a little smoother.
Anyway... the refund did eventually come through, but it took longer than I expected, and I had to reach out to support once to check on it. Overall, not a bad experience, just wish the refund part had been a little smoother.
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BRETT
December 26, 2025
"I had a small issue pop up with..."
I had a small issue pop up with my drone after using it for a few months, and I wasn’t sure what to expect from the warranty process. I sent it in, and DJI kept me updated along the way, which made the whole thing feel a lot less stressful.
The repair ended up being covered, and there was no back-and-forth arguing or surprise fees. I got the drone back quickly and it’s working fine now. I was genuinely relieved and happy with how it all turned out, so I’m giving it 5 stars.
The repair ended up being covered, and there was no back-and-forth arguing or surprise fees. I got the drone back quickly and it’s working fine now. I was genuinely relieved and happy with how it all turned out, so I’m giving it 5 stars.
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AlmaBarton
December 17, 2025
"The DJI drone flies well and is fun..."
The DJI drone flies well and is fun to use, but the plastic doesn’t feel as tough as I thought it would. After just a few small bumps, it started feeling a bit flimsy, which was stressful considering how much I paid for it. I expected it to handle normal use a little better without me worrying every time it gets knocked around.
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